Unlock Marketing Effectiveness
Why HeyLab?
HeyLab uses the power of new marketing science to help businesses make smart decisions that will unlock more effective marketing.
Marketing hasn’t evolved in line with advances in science, despite old models being disproved.
ROI measurements alone don’t tell us the all-important ‘why’. Without the ‘why’ businesses are missing out on growth opportunities.
Better effectiveness can only be unlocked with the new tools and approaches offered by HeyLab.
Our tools
Neuroscience
We measure:
- Cognitive load
- Engagement
- Motivation
- Memorisation
- Purchase intent
Behavioural Economics
Data science
Answering questions that unlock the most powerful knowledge
Delivering meaningful, results-focussed insight
Measuring effectiveness holistically
ROI
Neuro Measurement
Neuro Testing
Intermediary Measures
Our unique products
Developed to unlock effectiveness and growth opportunities across your marcomms mix
Strategic
Nudge Workshop
Descriptor
Problem solving workshop powered by behavioural science.Unlock new, innovative ways of solving marketing challenges using our simple behaviour change framework.
What you can test
A behaviour change framework that determines the behavioural biases relevant to your challenge.
Methodology
A 90-minute workshop with key stakeholders.
Outputs
A suite of behaviour-led solutions.
Benefits
Identify innovative, distinctive marketing solutions.
Brand Safari
Descriptor
Competitive review driven by scientific understanding. Ensure your brand is delivering against the competition with ongoing evaluation of brand appraisal and benchmark against the category.
What you can test
Key brand assets, key campaign assets and brand attributes
Methodology
Implicit testing N=200, EEG testing & eye-tracking.
Outputs
Report of relative increase or decrease of scoring of chosen attributes against brand assets.
Benefits
Review of brand health and impact of comms on overall brand appraisal.
Future Forecaster
Descriptor
Confident decision making through scientific validation. De-risk NPD and innovation by identifying which concepts and ideas to consider for future investment.
What you can test
Different innovation and NPD concepts and ideas.
Methodology
Implicit testing N=200, EEG testing & eye-tracking.
Outputs
Hierarchy of which concepts and ideas connect best with people and why.
Benefits
Test-drive your innovation before investing to reduce risk and increase probability of success.
Executional
Content Bible
Descriptor
The marketing science version of a brand playbook or toolkit. Increase content effectiveness by developing guidelines and recommendations for all campaign content including language, imagery and design.
What you can test
Various versions of brand and campaign assets, key messaging and attributes.
Methodology
Implicit testing N=200, EEG testing & eye-tracking.
Outputs
Optimised final brand playbook / toolkit with most connective combination of language, design and imagery.
Benefits
Improve speed and scale of buy-in within local markets.
Creative Maximiser
Descriptor
Test various versions of creative and concepts at any stage to optimise and ensure maximum connection.
What you can test
Different final versions of content at concept and creative level.
Methodology
Implicit testing N=200, EEG testing & eye-tracking.
Outputs
Recommendations on which content connects best with people and optimisation insights to ensure high engagement, motivation and memorisation.
Benefits
Improve the ROI of your content by optimising before launch.
E-commerce Booster
Descriptor
Digital asset optimisation, powered by science. Pinpoint opportunities to drive conversion and increase growth for your d-commerce.
What you can test
A range of different digital assets including, social content and packaging design.
Methodology
Implicit testing N=200, EEG testing & eye-tracking.
Outputs
Benchmarking of assets against category in terms of findability, attributes & saliency. Identification of barriers and suggestions to increase conversion.
Benefits
Increase online conversions, drive sales and reduce barriers to purchase.
Experience Unlocker
Descriptor
Marketing science’s answer to experience measurement. Optimise your brand experience by testing before execution.
What you can test
Relevant brand & campaign assets at all touchpoints across the product experience.
Methodology
Implicit testing N=200, EEG testing & eye-tracking.
Outputs
Recommendations on which assets deliver against the brand objectives and suggestions on how best to optimise.
Benefits
Increase customer satisfaction by ensuring the experience is optimised to deliver a positive brand imprint in memory.
Design Codification
Descriptor
Key brand assets, audited using scientific learning. Using science to optimise the design codes of your brand including which key brand assets to prioritise.
What you can test
Full range of possible brand assets, including imagery, design cues, language and audio.
Methodology
Implicit testing N=200, EEG testing & eye-tracking.
Outputs
Recommended combination of brand assets best equipped to deliver brand messaging and drive growth.
Benefits
Maximise the effectiveness of communications through clever and creative cues.
Sustainability Re-framer
Descriptor
Harness the full power of sustainability communications by uncovering insight into what visual and verbal frames increase motivation and brand appraisal.
What you can test
Key brand assets, key campaign assets and brand attributes.
Methodology
Implicit testing N=200, EEG testing & eye-tracking.
Outputs
Report of relative increase or decrease of scoring of chosen attributes against brand assets since last report.
Benefits
Review of brand health and impact of comms on overall brand appraisal.
The Benefits: Smart products, smart insights
Learn what is working and why
Pinpoint unique growth codes
Better understand your audience and category
Make more confident decisions and increase ROI
Unlock long-term positive changes that stick within your business
Our marketing science at work
Guinness
Optimising visual stand out and driving new product trial.
Sony
Increasing effectiveness of social media content to increase ROI.
Slimfast
Improving brand visibility and recognition to drive sales at the point of purchase.
Natures Menu
Boosting e-commerce conversion rate, increasing website dwell time and decreasing bounce rate.
Smirnoff
Testing territories for a global conversion platform to understand what connects in different markets.
Green & Black’s
Pre-testing concepts in early stage of creative development to reduce unnecessary cost and increase ROI.
True Instinct
Determining purchase motivation in order to de-risk new product and category launch, and drive sales.
Sea Life
Determining the most effective visuals and language to increase engagement and drive sales.
Our core HeyLab team
Neil Davidson
CEO
Aoife McGuinness
Neuroscience Consultant
Henry Moffett
Business Director
What makes us different
We simplify the complex
We are agile
We only measure what matters
Our unique effectiveness metric, The Human Connection Index™
Our developed global and local capabilities
Our values
Giving
An honest, ambitious and collaborative effort.
Unified
Supportive attitude to inspire others to be their truest and best selves.
Mindful
A positive and present perspective.
Brave
Creative courage, passionate voices and empathetic actions.
Thought leadership
Evolution of San Pellegrino’s packaging design
San Pellegrino recently revealed a product refresh for their flavoured sparkling water range now called ‘Naturali’, along with a new format and visual identity. According to the brand, this refresh is more authentic, more premium, more sustainable, more stylish – with...
You’re Probably Wrong ep.5: Should Qualitative Research be Dumped for Something Better?
Overview: "Qualitative market research in marketing and advertising are based on self-reporting that assumes that somehow we have access to the processes underlying our conscious awareness. However, we struggle to accurately...
You’re Probably Wrong ep.4: What Really Matters for Brands on Social?
Overview: Social media has become so ubiquitous that everyone has an opinion on how it works and what drives marketing effectiveness. However, not everyone can be right. We’re under the illusion that we are in control on social, that we are rationally commanding the...
You’re Probably Wrong ep. 3: How Advertising Really Works and What Marketers Can Do About It
Overview: Models of how advertising works have existed since the days of AIDA, with different views rising over time in the advertising industry and different individual models created by brands and agencies. But AIDA was created over 100 years ago and many of its...
WARC: How can we use neuroscience to assess the effectiveness of packaging redesign?
Our Neuroscience Consultant, Aoife McGuinness, speaks to WARC about using neuroscience to assess the effectiveness of packaging redesign. There are 5 key elements to consider for packaging redesign starting with your key brand assets. To find out more download the...
You’re Probably Wrong ep.2: Competitive Advantage
That marketing and business is all about finding and maximising your competitive advantage has always been the accepted way to win. But what if it was really about collaborative advantage? Paul Skinner, author of “Collaborative Advantage”, and Jossy Pilgrim, Planning...
Advertising Week Europe: Measuring Gut Feel
Our neuroscience consultant, Aoife McGuinness, recently spoke at Advertising Week Europe's digital event on Measuring Gut Feel. Aoife discussed how neuroscience can inform your communication strategy.
You’re Probably Wrong ep.1: Music and Sound in Marketing (SMW+ series)
HeyLab was launched to challenge legacy ways of thinking and working in marketing, particularly through behavioural science, data science and neuroscience. We are excited to bring you the first episode of our SMW + series ‘You’re Probably Wrong'. Using marketing...
“HeyLab has found a way to translate often alien topics and knowledge into actionable and clearly transformative working methods.”
Business Transformation Agency of the Year, The Drum 2018
Say hey
020 7471 1900
Pop in
The Ministry, 79
Borough Road,
London, SE1 1DN
Borough (0.3 miles)
Elephant & Castle
(0.3 miles)